Empowered teams create amazing experiences


We can begin working together in two ways:


Define your innovation strategy

No one can predict the future, but adaptive organizations anticipate and prepare for it. From identifying opportunities to creating an actionable roadmap for future projects, innovation strategy enables your organization to tackle new challenges—even the ones you can’t yet see.

Build your innovation strategy See how we helped a major Canadian Bank rethink their estates service from the ground up A right arrow.

Develop a product or service

Create amazing products and services that drive business results. By working together, we unite your knowledge with our experience to create lasting impact.

Develop a product or service See how we helped St. Joseph's Health Centre move from assumptions to innovation A right arrow.

The benefits of innovation design

Human-Focused Value

  • Enhanced customer, patient, employee, and citizen experiences
  • More competitive product and service offerings
  • Healthier lives and communities

Internal Process & Teamwork

  • Better collaboration across the entire organization
  • Decision-making based on real insights
  • Higher employee engagement and retention

Organizational Transformation

  • Efforts and mindsets that align towards a shared goal
  • Increased profitability, loyalty, and sustainable growth
  • Sharper mitigation and management of risk

What Allan from TIFF had to say.

Allan Gillespie,
Director, Visitor Experience Operations

Read Innovation Case Studies