We partner with our clients to make things that are better for their employees, customers, and stakeholders.

Our unique approach of joined-up teams accelerates innovation work because we work and learn together with our clients, understanding customers and finding the right problems to solve. Our client team members learn by doing versus theorizing, building human-centered design capabilities in-house through delivering impactful innovation projects.


Our passion is learning, creating, and sharing. Solving problems is a team sport, and we have tremendous fun doing it. We have a unique philosophy at The Moment. We believe that innovation comes from doing. This is where true change happens. It is never a straight line…


We’re proud of the work we accomplish together with our clients. Read some of our case studies below to find out more about what kind of impact we help create, together.

Selected Client List:

Bank of Montreal


BMO Bank of Montreal



Elections Ontario


Government of Ontario

Hamilton Health Sciences

Health Canada

Klick Health



Mohawk Valley Health System



Ontario Hospital Association

Pepsi Canada


TD Bank



Toronto Symphony Orchestra

Volkswagen Canada

World Vision Canada

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The Moment created the space for people to be their best and share their gifts – a task that requires deep understanding, intelligent planning and the ability to dance ‘in the moment.’ I feel fortunate to have had the experience of working with this team and can’t wait for the chance to do it again.

Jane Thompson / Executive Director, Scholarships, TD Bank