The Moment team is united by a simple, heartfelt dedication to transforming the world – so we can say we left it better than we found it.

We weave together diverse backgrounds in business, design, facilitation, research, technology, systems thinking and social engagement. And, as our name suggests, we have a common focus on helping clients work differently right now – in the moment – by harnessing the energy of our convictions, our deeply held passions and our inner fire.

We are Innovation Designers.

Let's create a better future.

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I wanted to take a moment to thank each one of you for your part in helping to “activate” Service Design at CIBC. Beyond the project that we’ve been working on tirelessly for the past 10 months, I wanted to really thank you for being such incredible advocates, cheerleaders, champions and mentors for me - and for everyone at CIBC that you interact with - as we continue on our journey in learning Service Design. The passion with which you all speak, live and breathe Service Design is so incredibly infectious and I can’t tell you how much of an impact it has had on me. You are some of my Service Design Superheroes.

Andrea Chan Director, Service Design, CIBC