In the Moment

Get to know a Momenteer: Heather!

Erika Bailey

More good news! We have another new Momenteer! Last month, the smart, talented, and lovely Heather Daam-Rossi joined our team and we’re already wondering how we managed without her.

Heather comes to us with international experience in social design, design research, and service design and is also a gifted and respected teacher here and abroad. Her immense talents are matched by her compassion and interest in bettering the lives of humans everywhere. Heather rides her bike to work, is an equal opportunity giver and receiver of jokes and jocularity, and is on a bit of a mission to bring plants into the studio. She is busy shining in her work with our clients, but I managed to find a moment to sit down with this sassy lady this morning. Not surprisingly I learned something about my new colleague. Check out Heather’s bio on our team page.

What’s your nickname? Or what should it be? 

People often call me by my last name, because it is catchy. Daam! But sometimes the Daaminator creeps in.

What are you most proud of? 

I don’t know how to say this. I’m proud that I have such an amazing group of friends around the world. No matter where I’ve been, I’ve found amazing people. I’m proud to be friends with those people.

What concerns you most these days? 

I’m concerned that we’re not going to see enough change in the monstrous systems that surround us to be more human. That we’re going to be less and less about the people who live in these systems.

What compliment would really make your day?

“It’s really great having you around.” I love to be included in things.

What word do you totally love?

Can it be two words? Love it! You can use it in so many ways. I use it mostly in a positive, non-sarcastic way.

What word or words do you overuse? 

Exclamation points!!!!!

Dogs or cats? 


Tea or coffee?

Coffee and lots of it. I had a coffee themed bridal shower.

Beer or wine? 

Both. Depends on what’s in the fridge.

What profession other than your own would you like to attempt? 

Oh! There are a couple. I would love to be a florist, an event planner, or an early childhood educator. So creative!

What profession would be at the bottom of your list? 

Call centre–most specifically in a basement.

If you could have lunch with anyone in the world (alive or dead) who would it be? 

I would love to go for lunch with a friend who lives on the other side of the world. Yes. I would love to have lunch with my friend Leon. I know I would learn something both to improve my practice and myself. He makes me smile.

What do you love about your work? 

There is always a new puzzle to be solved and always the chance to find new ways to solve that puzzle. It is really fun. And I get to work with people every day. No matter what I do, I work with people.


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